Learning and Development in the Post-Pandemic Era
Learning and Development (L&D) has always been an important Human Resources (HR) function, but it is fast becoming even more critical as organizations deal with ongoing challenges and uncertainties, as well as the emergence of new technologies like AI that require re-skilling and cross-training of many employees.
In addition, the effects of the pandemic and the rise of the younger generations in the workforce have led to more difficulty in engaging employees and shorter attention spans. Meanwhile, the costs of non-compliance and the impacts of the well-known “Forgetfulness Curve” are magnified in a rapidly changing business world. Data from recent studies are consistent, showing that 83% of managers believe that training is a key factor in attracting talent, and many employees (48%) say that the extent of training opportunities was an important factor in choosing their current employer.
Given the above, it’s no surprise that millions of dollars are spent on L&D programs each year. However, it’s always a challenge for HR departments to show the ROI of their L&D programs. The Kirkpatrick Model widely used by organizations to systematically evaluate and improve their L&D initiatives is based on a hierarchical framework. Levels 1 and 2 focus on individual reactions and learning outcomes, which are fairly easy to measure. The higher levels (3 and 4) provide more comprehensive assessments of a program's overall impact on both individual performance and organizational goals but have proven harder to implement.
Measuring the effectiveness of L&D programs and their ROI relative to organizational goals, and building a culture of continuous learning are essential to organizational success. To learn about the key success factors, current approaches, and emerging trends in measuring and improving L&D effectiveness, please join us on a webinar with Sonya Sepahban, CEO of OurOffice, Inc., and Michelle Chasse, Global Director of L&D at “Food for the Hungry,” a non-profit organization that has “worked since 1971 to serve the most vulnerable people on earth through purposeful relief and development.”
Executives and leaders, HR professionals and people managers across industries and organizations of any type and size will benefit from learning about the following at this webinar:
- An overview of the Kirkpatrick Model for evaluating L&D
- The Key Performance Indicators (KPIs) and metrics for evaluating the broader impact of L&D programs on organizational outcomes.
- Common challenges in the evaluation process and strategies to overcome them and foster a more robust L&D ecosystem.
- Emerging trends and potential future developments in evaluating L&D programs, given the advancements in technology and changes in the workplace landscape.
Location: Online
Date: February 22, 2024
Time: 1:00 pm EST (10:00 am PST, 12 pm CST, 7 PM CET)
SHRM: 1 PDC
HRCI: 1 General
OurOffice Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®
The use of the official seal confirms that this Program has met HR Certification Institute’s (HRCI) criteria for re-certification credit pre-approval.
